Refund policy

📦 Return and Refund Policy

Effective Date: May 15, 2025

At Lazy Mall, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Eligibility for Returns

• Items can be returned within 7 days of delivery.
• The product must be unused, in original condition, and in its original packaging.
• Items damaged due to customer misuse are not eligible for return.

Non-Returnable Items

• Beauty and skincare products (once opened)
• Items marked as "Final Sale"

How to Request a Return Contact us within 7 days of receiving your order:

• 📧 Email: mshahzaib908c@gmail.com
• 📞 WhatsApp: +92 370 1485975

Please provide your order number, reason for return, and photos of the item.

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed within 5–7 business days.
• Refunds are issued via bank transfer or store credit.

Exchanges We offer free exchanges for defective or wrong items delivered. Contact us within 7 days of delivery.